FAQ
General questions
Do you make custom products?
Yes, we produce custom strings, but we need some information.
So please give us as much information as possible using the attached Excel sheet.
At least the information marked with (*) is necessary!
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For which instrument are the strings?
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For what frequency (Hz) or what tone should each string be?
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What is the total length of the string (mm)?
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What is the scale length of the instrument (mm) [this is the vibrating length of the string on the instrument]?
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What material should the core be made of?
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What material should be used for the winding?
Are all Optima strings really handmade in Germany?
Yes, all our strings are made by hand in one of our factories in Markneukirchen in Vogtland.
Guaranteed!
Can you be reached by WhatsApp?
Sure, you can reach us via WhatsApp at https://wa.me/4937422728940.
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